Ecommerce UX & Data Analytics
11-Star
Customer Service & Support
Arrive’s Customer Experience Team provides best-in-class support via North American based phone, chat, and email—all fully-branded to our partners.
Always on time
0%
efficiency rate of orders arriving on time for experience.
Customers love our service
0
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Net Promoter Score — likelihood to recommend experience to friends or family.
Compliments buying
0%
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of customers feel more positively about the brand following their experience.
Expand brand engagement
0%
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of customers plan to both shop and go circular with the brand following their experience.
Sources: Aggregated Arrive partner data
World-class shipping & receiving
Tap into our Operations and Reverse Logistics expertise.
Launch quickly with Arrive’s fully owned and operated distribution center and reverse logistics processes built to scale with your business.
We do the dirty work.
Product intake and
tracking
Product warehousing
and management
Product cleaning,
refurbishment, and
turnaround
Customer shipments
& returns
management
Product end-of-life
management
Customer shipping fees
handled by Arrive
Seamless customer experience
We create a premium circular experience for your customers with three easy steps.
Buy items online or rent
seamlessly from your product description page
Receive anywhere in the US
Any residential, Airbnb, Walgreens, or FedEx address
Enjoy forever or return for free
Return in the same box or purchase
Arrive Named Among World’s Most Innovative Companies in Retail for 2022 by Fast Company
Arrive joins the ranks of Stripe, Microsoft, SpaceX, Flexport and more.
Arrive Expands into Resale, Offering a Fully-Circular Model for Brands & Retailers
Arrive’s resale expansion means that brands or retailers across nearly all product categories can now launch a fully-circular model directly within their existing e-commerce experience.