Ecommerce UX & Data Analytics
11-Star
Customer Service & Support
Arrive’s Customer Experience Team provides best-in-class support via North American based phone, chat, and email—all fully-branded to our partners.
Always on time
0%
efficiency rate of orders arriving on time for experience.
Customers love our service
0
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Net Promoter Score — likelihood to recommend experience to friends or family.
Compliments buying
0%
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feel more positively about the brand following their experience.
Expand brand engagement
0%
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of customers plan to both shop and go circular with the brand following their experience.
Sources: Aggregated Arrive partner data
World-class shipping & receiving
Tap into our Operations and Reverse Logistics expertise.
Launch quickly with Arrive’s fully owned and operated distribution center and reverse logistics processes built to scale with your business.
We do the dirty work.
Product intake and
tracking
Product warehousing
and management
Product cleaning,
refurbishment, and
turnaround
Customer shipments
& returns
management
Product end-of-life
management
Customer shipping fees
handled by Arrive
Seamless customer experience
We create a premium circular experience for your customers with three easy steps.
Rent or buy items online
seamlessly from your product description page
Receive anywhere in the US
Any residential, Airbnb, Walgreens, or FedEx address
Return for free or enjoy forever
Return in the same box or purchase
What We Mean When We Say, “Full-Service”
An overview of Arrive's comprehensive service approach to starting and running your circular business.
Five Ways Retailers Are Adapting In The Age of COVID-19
The most interesting changes we're hearing that companies are implementing to increase their presence in today's market.
